Welcome to Aurine Beverly!
We are committed to providing a smooth and efficient shipping experience. Please review our updated Shipping and Delivery Policy to understand how we manage and process orders.

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Shipping Rates and Methods

We offer free shipping on all orders over $60.
For orders under $60, a standard shipping fee of $4.95 will apply.

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Updated Processing Time

Due to the Christmas season, both the shipping time of the logistics company and the processing time of our warehouse are slightly longer than usual.

Normal processing time: 1–2 business days.
Please note that total shipping time includes both processing time and delivery time.

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Updated Delivery Times

Usual delivery time: Approximately 6–10 business days.

Important Update – U.S. Shipping Delay Notice:
Due to newly introduced U.S. tariffs, some orders may take longer to arrive. Please allow up to 10–15 business days for delivery in certain cases.
We’re working closely with our logistics partners to minimize delays and will keep affected customers updated via email or SMS whenever possible.

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Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package and monitor its progress.

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Returns and Exchanges

Not satisfied with your purchase? No problem! We offer a 30-day return policy, no questions asked. Simply return your item in its original condition and packaging within 30 days of receipt for a refund or exchange.

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Delivery Issues

While we aim to deliver on time, we are not responsible for delays caused by the shipping carrier. In case of any issues such as lost or damaged packages, please contact us immediately at info@aurinebeverly.com, and we will assist you in resolving the matter.

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Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for any delays or issues caused by incorrect shipping addresses. If you need to make changes after placing your order, please contact us immediately.

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Order Changes and Cancellations

If you need to change or cancel your order, reach out to us as soon as possible. Once the order has been processed or shipped, changes may no longer be possible.

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Contact Us

For any questions or concerns regarding shipping and delivery, please feel free to contact us:
📧 Email: info@aurinebeverly.com
🌐 Website: www.aurinebeverly.com